About the Role
- Providing technical support to customers who are in AMC
- Execution of scope of work in their part in case of implementation projects
- Preparation of virtual box for the software as required.
- Maintaining server-keeping the needed software available & working
- Support-AMC business handling
- Installation of software in the systems of staff as needed.
- Providing Technical support to customers based on demand
- Intimating customers on the latest updates available and updating the same
· Should have worked in one full implementation cycle of P6/MSP Server right from scoping to roll out.
· Must have very good Client handling skills
· Must have good communication skills
· Should have time management skills